Category Archives: Chatbots

The 3-Hour Design Sprint

If you’re working in business, IT, product development or marketing and haven’t been living under a rock for the past year, you will have heard of design thinking and of one of its practical applications, design sprints. We recently tried the condensed 3-hour version of the design sprint and I want to share our insights from this with you. If you have been living under a rock, firstly, I am very sorry. And secondly, don’t worry, I will explain the basic principles as we go along.

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Chatbot to go, extra smart

Chatbots are a dime a dozen. Except for Alexa, Siri and co most of them are pretty stupid though. They only react to specific keywords and respond with a pre-defined phrase. Wouldn’t it be great to actually use the current hype around Machine Learning (ML) and NLP / NLU (Natural Language Processing / Understanding) to bring your chatbot to the next level? With a little bit of help from Microsoft Bot Framework, Botkit, Botmaster, API.AI, Wit.ai, Watson, LUIS and whatnot, you are in for a treat.

Chatbot/Robot by Alex Knight
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